These are made to order products on which cancellations/returns/refunds/replacement are not allowed. Products are covered under manufacturer warranty for the term specified.In a rare case of any damaged, defective or wrong product received, kindly contact customer care at sales@bostonmattress.in within 24hours of receiving the product. Free replacement would be done within 2-3 weeks subject to assessment of the complaint.
If in case customer refuse to accept the delivery or request to cancel the order due to any reason then 25% debit will be applicable on the order value. Any kind of refund or replacement on customized size mattress is not applicable.